TERMS & CONDITIONS:

Your credit card statement will show a charge by IntelliBiz. By submitting an order, you hereby authorize IntelliBiz to debit your account for the cost of the program you have purchased and any annual fee described herein.

PRIVACY POLICY: IntelliBiz will never sell, give out, trade or otherwise transfer any personal information from any visitor or customer. Your complete privacy is assured.

Mentor contact info and mentoring guidelines are included with your program. The free mentoring is a priviledge, not a right. Inflammatory, abusive or insulting emails will result in loss of mentor priviledges. We reserve the right to rescind coaching priviledges for any spam, improper language, content or conduct, with no full or partial refund given. No exceptions. The mentors and staff are unpaid volunteers, and as such they are deserving of respect. The coaches are not employed by, nor are they agents of IntelliBiz - they act strictly independently of IntelliBiz. They will respond as quickly as they can, usually within minutes or hours. Actual response times may vary, but each mentor will make every effort to respond in a timely manner, whenever possible, technical difficulties and acts of God notwithstanding.

EZ PAY INSTALLMENT AGREEMENT: If you choose any of the E-Z Payment plans, you hereby agree to make the required funds available on the appropriate billing dates which shall be every (30) thirty days from the actual date of purchase for the number of consecutive months stated on the order form. In the event your card is declined, IntelliBiz will make a second attempt the following day. If still declined, your services will be terminated for non-payment. In the event the customer uses a card for the EZ Pay Plan and the card used will expire before all payments are made, customer authorizes IntelliBiz to debit their card for any remaining balance within 30 days of the expiration date, UNLESS customer makes arrangements to update their card at least 30 days prior to expiration. In the event your credit card expires or is canceled prior to completing the payment plan you have chosen, customer shall be notified, and provided a URL where the customer may update card information. If the customer fails to update their information, and IntelliBiz is unable to charge the balance due, IntelliBiz reserves the right to rescind all privileges, services and/or access and pursue any and all legal avenues available. In the event of any dispute, customer must first try to resolve the dispute with IntelliBiz via email prior to attempting any chargeback through their card issuer or lender. If customer authorizes a chargeback without first attempting resolution with IntelliBiz, customer hereby authorizes IntelliBiz to charge their card a thirty-five dollar chargeback fee for each chargeback attempt.

GUARANTEE: Intellibiz offers a lifetime guarantee - use the program for a year or even more (there is no limit on how many years you may use use the program & still request a refund of the purchase price - this is a Lifetime Guarantee). If you should then decide that it has not performed as well as you had wanted, simply request a full refund of the actual purchase price. No need to return the program - it is yours to keep even if you choose a refund. For purposes of the guarantee, "use of the program" includes using the mentor priviledges at least once per month for at least the first full year. Customer must retain dated, unadulterated copies of all mentor correspondence, and provide copies as required in case of dispute. No refunds issued except in accordance with the terms of the guarantee.

You must retain dated copies of any and all emails or written correspondence with IntelliBiz and/or your assigned mentor, in the event of a dispute as to services. If you fail to keep copies, you forfeit any and all rights to dispute the charges or make claims that services were requested and not provided.

No cancelations at any time or for any reason. Because the materials are downloaded to your computer and cannot be retrieved, IntelliBiz will not grant any cancelations of orders.

Refund Policy: refunds are granted, no questions asked, only in accordance with the terms of the guarantee. Intellibiz shall not under any circumstances be held liable for any refunds except those that are granted in accordance with the guarantee.

We do not authorize returns. Packages that are returned without merchant authorization: if returned with postage due, the sender authorizes IntelliBiz to bill their credit card for the amount of the postage due.

PLEASE KEEP A COPY of your purchase order or invoice number - if you ever wish to obtain free replacement CD's, you will need to provide proof of purchase.